The Proactive Intervention Patrol Procedure
At Delta Protective Services We Create Safe Communities. Years of success have taught us the secret to make your community safe and helping you reach your occupancy goals. We put our unique system to work immediately for you.
"PIPP" is the term used to describe Delta Protective Services (DPS) systematic process of identifying a community’s challenges, eliminating threats to safety, bolstering its strengths and gaining the trust of residents to establish a new community paradigm.
Every PIPP program begins with a community profile and threat assessment that specifically looks at the problems and issues of your community or business. Based on this assessment a plan is established to make your community safe by adapting our three-phased approach. The flexibility of this system enables our team of officers to tailor an approach to the specific issues facing the community or business. By implementing our approach to community based integration and deploying the right officers, we maximize our impact and influence to create lasting results.
Phase One: Restoration - Make Your Community Safe
Phase one of this system is “Restoration”. Restoration targets specific types of unwanted activity and quality of life issues that allow negative environments to flourish. The secret to a successful restoration is a coordinated intervention addressing the most visible and onerous criminal activity such as open alcohol consumption, loud music & other disruptive activities, loitering, abandoned cars, juvenile mischief and trespassing, etc. We use the GENIE principle (Greatest Effective Nexus Identification & Elimination) to address these highly disruptive activities. GENIE allows us to immediately recognize, reduce and eliminate the biggest threats to the safety of your community or business. Officers assess the greatest threats to the safety of your community and develop a strategy for focusing solutions on the factors that have the largest impact. By disrupting visible criminal activity we systematically eliminate the environment that allows crime to occur. This is the key to make your community safe. Officers also receive other specialized training in community & public relations, effective communications, observation & documentation, liability & legal aspects and a host of other topics in order to enhance their ability to be effective at identifying and eliminating your community’s unique problems.
Officers deployed during the restoration phase focus on criminal activity that requires an immediate solution. This action gains immediate control of the property and set the groundwork for subsequent community participation. Criminal activity is addressed by order of priority and the focus of officer’s soon shifts to address the underlying elements that enabled the property to decline in the first place.
Phase Two: Cultivation
Our cultivation phase is focused on identifying and interacting with people within the community least impacted by the prejudices and misconceptions of race, uniforms or ill feelings towards the “police” and open to quickly developing the paths of communication necessary for forming the bonds of trust.
As officers gather data and establish measurable results, phase two of the PIPP begins. The key aspects of this phase are to ensure that non-resident criminals cannot reintegrate themselves into your property, the eviction of problem residents and networking within the community, especially with children. This preventative interaction with residents and their families includes on duty, uniformed DPS officers implementing a playful personality in interactions, conducting curiosity “show & tell” sessions with equipment, throwing a basketball or football, giving safety advice, offering a coloring book or a “junior officer” sticker, helping with homework or engaging in casual conversations. These interactions are designed specifically to make your community safe and allow members of the community to interact with on-duty DPS officers every day within their home environment. Over time this essential bond solidifies and real trust is earned. This is the essence of “community policing” that our overtaxed police departments struggle to implement effectively.
Phase Three: Community
The final phase helps cultivate and bring about a deeper sense of “community” and solidifies a new, positive community paradigm. This is the natural next step after the relationship development that took place in phase two. Through the community change-agents and leaders identified and influenced in phase two, our officers are introduced to their families as the positive sense of community deepens.
As DPS officers integrate deeper into the community many that were originally avoidant of DPS officers begin to pay attention and positively interact with them. The benefits of the time spent in cultivation and networking in phase two are realized in the bonds developed between the officer and the community creating more positive attitudes towards “law enforcement” personnel.
Once these relationships solidify, communication between the officers and the residents flows more freely and reports of criminal activity are communicated to DPS as the residents observe them. As officers act on these reports it continues to build trust that when residents report issues officers respond and have a direct impact on criminal activity at the property. As officer respond to these calls they also meet more of the extended family of residents and learn more about who actually belongs on the property and who does not. The success of PIPP requires officers to be permanently assigned to a specific area, not rotated as many other companies do. Building these relationships takes time but has proven to create drastic positive change over time.
Officers continue to solidify their relationship and build trust & rapport with the community by engaging in many activities both on-line and in person. These are all directed towards increasing the unity within the community.
Our expertise at putting the RIGHT officer in the RIGHT place at the RIGHT time coupled with realistic training, a commitment to our Vision, Mission, Values and the goals of our client and by implementing our Proactive Intervention Patrol Procedures allows Delta Proactive Services to Create Safe Communities, make your community safe and create lasting change even in some of the “worst” environments.