Protecting against urgent email scams

Scams have been a persistent threat, evolving with technology to exploit unsuspecting victims. 

Recently, a concerning scam has resurfaced, targeting people through their email contacts. In this blog, we’ll delve deep into this scam, understand how it works, and equip you with valuable knowledge to protect yourself and your loved ones. Knowledge is your shield against these modern digital predators.

The Pervasive Scam

Recently, this scam has gained momentum, affecting many individuals. It often starts innocuously with a message that appears to be from a friend or family member. The urgency and personal tone make it even more convincing. Here’s the message to be cautious of:


I’m sorry this is coming so suddenly; I am in a terrible situation right now and need your urgent assistance. Some days ago, I came down to Scotland, UK, on a short vacation; unfortunately, I got mugged by some hoodlums. All my cash, credit cards, and phones were taken at gunpoint!

It’s such a traumatic experience. Right now, I’m stranded and need help getting back home. I’ve been to the embassy and the Police here, but they’re not being helpful in any way. The good thing is I still have my passports. Just don’t have enough money to get back home. 

Please, I need your help here! I promise to refund you right as soon as I’m back home in a couple of days. Waiting to hear from you.”

Understanding the Scam

The scammers behind this scheme employ a well-thought-out strategy. First, they compromise a person’s email account, gaining access to their contacts. Once inside, they send this distressing message to everyone on the contact list. By impersonating a trusted friend or family member, they aim to exploit personal relationships and elicit a financial response. Typically, the request is for funds, often via services like Western Union.

How to Respond If You Receive This Message

If you ever receive such a message, here are crucial steps to take:

1. Don’t Send Money: Remain calm and do not send any money. Fraudsters employ fear tactics to pressure you into acting hastily. Remember that your friend is likely unaware of this message, and they are not in distress.

2. Contact Your Friend: Reach out to the friend or family member who sent the message through means other than email. Confirm their well-being and inform them of the scam.

3. Do Not Send Money (Yes, We’re Repeating This): Under no circumstances should you send money to the scammer. Your financial security is paramount.

4. Verify the Message: Scammers can gain access to your contacts and impersonate someone you know. Verify the authenticity of the message by calling or messaging the friend separately.

What to Do If You’re the Subject of the Scam

If you’ve fallen victim to this scam, follow these steps to regain control:

1. Change Your Password: Attempt to change your email password immediately. Scammers usually change it to maintain control of your account.

2. Utilize the “Password Recovery Tool”: Try using the password recovery tool. While scammers may have altered this, it’s worth attempting to regain access to your account.

3. Contact Your Email Provider: Reach out to your email provider’s support department and explain the situation. They’ve dealt with such cases before and can take swift action.

4. Change Other Passwords: If you’ve used the same password for other accounts, change them immediately. Scammers may attempt to access your bank or social media accounts.

5. Inform Friends and Family: Notify your contacts about the scam. You can post a message on social media or send out a group message to ensure they’re aware of the situation and don’t fall victim to similar ploys.

Post-Scam Considerations

After experiencing such a scam, be cautious:

1. Regain Your Email Address: You’ll likely regain access to your email account, but it may take time. Follow up with your email provider’s support to expedite the process.

2. Beware of Future Scams: Scammers may continue targeting you or your contacts. Be vigilant and exercise caution when interacting online.

3. Improve Online Practices: Assess your online behavior and security practices. Such incidents often occur due to lapses in security. Use strong, unique passwords for different websites, and be cautious about the information you share online.

4. Enable Two-Factor Authentication (2FA): Implement 2FA for added security. This extra layer of protection makes it significantly more challenging for scammers to access your accounts.

5. Educate Your Contacts: Inform your friends and family about the scam so they can recognize similar threats.


Scams like these prey on trust and urgency. By staying informed and following these steps, you can protect yourself and those around you from falling victim to such schemes. 

Remember, knowledge is your best defense in the ever-evolving landscape of digital scams. Stay informed, stay secure.

Don't leave your security to chance

An unprotected premise, event, or asset can lead to irreplaceable losses.

With Delta Protective Services at the helm, every vulnerability is addressed, every concern eased, and your safety is guaranteed.